Communications Operator - Meade County Sheriff's Office - CLOSED

Employment Opportunity:     Job # 21-3 / Communications Operator 

Posting Type:                              Open Announcement    

Closing Date:                               Open Until Filled

Starting Wage:                            $17.50 per Hour/ Full-Time with Full Benefits 

Application Procedures:        Please submit Application / Resume to: https://www.meadecounty.org/employment-application                                                              

★Human Resources / 1300 Sherman Street Suite ▫ 212 ▫ Sturgis, SD 57785

Meade County Sheriff’s Office 

General Statement of Duties

Under the direct supervision of the Communications Supervisor and the general supervision of the Sheriff, is responsible for answering all calls for emergency services and maintains radio contact with the sheriff’s Office, police department, fire departments, ambulance services, and all other public entities relating to emergency services.

Typical Duties and Responsibilities

1. Answer all calls received by emergency 911 as well as the administrative lines, and coordinate emergency services, determine priority and disseminate the appropriate service to the emergency/call for service.

2. Maintain communication and contact with emergency services units in the field acting as a lifeline by providing information, safety and support through monitoring them in the line of duty.

3. Advise callers of actions they can take until the emergency assistance arrives and walk them through procedure step-by-step.

4. Report all calls and maintain records with all calls for service in an accurate and timely complete manner.

5. Provide emergency first responder instructions to the general public, as instructed by the responders or individuals training.

6. Continually monitor units in the field for safety and well being.

7. Assist in the training of new employees.

8. Operate modern office equipment in conjunction with emergency communications to include, but not excluding any equipment not listed, telephone, teletype, computers, radio, photo copier, fax, etc.

9. Attend training sessions and meetings as required.

10. Perform duties in a manner consistent with safe practices and policies.

11. Perform other such duties and functions as deemed necessary.

This job description should not be construed to imply that these requirements are the exclusive duties of the position.  Incumbents shall follow any other instructions and perform any other related duties as may be required.

Minimum Qualifications

The minimum qualifications described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience and Education:

1. High School Diploma or G.E.D. Certification.

2. Ability to learn and follow directions.

3. Ability to be certified in Medical Priority Dispatch and CPR.

4. Ability to be certified in Teletype.

5. Demonstration of the knowledge of Federal Communications Agency regulations.

6. Knowledgeable experience with computers, telephones, radio equipment, etc.

7. No prior felony criminal record.

8. Ability to demonstrate good communication skills.

9. Ability to be certified within one year of hire.

10. Ability to maintain a professional relationship with the interdepartmental and associated agencies, general public and other employees.

11. Ability to train others.

12. Ability to demonstrate familiarity with geographical areas to the extent that they can direct field units to a scene in a timely manner.

13. Ability to maintain confidentiality.

Physical Demands:

1. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.

2. The employee frequently is required to reach with hands and arms.

3. The employee is occasionally required to stand and walk.

4. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move more than 10 pounds.

5. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus.

6. The employee must work various shifts as assigned, which may include weekends and holidays.

7. Ability to function effectively under stressful conditions.

Work Environment:  

1. The noise level in the work environment is usually moderate.

Examination, Testing, and Certification:

1. Valid certification in Medical Priority Dispatch, CPR and Teletype.

2. Successful competition in written and/or oral interviews.

3. Other such examination as deemed appropriate and necessary by the Sheriff and/or County.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.